These days, in the wake of an increasing number of natural calamities and public health crises, emergency medical services (EMS) are vital, more than ever, to the well-being and welfare of our communities. EMS provides much-needed, critical out-of-hospital care for individuals with acute injuries or illnesses that are manifesting active symptoms. Usually, these instances are considered emergencies in that if they are not brought to the hospital immediately, the patient may die or suffer severe permanent health consequences.
Thanks to modern technology, one of the ways that EMS is being carried out more effectively and efficiently is through the use of electronic patient care reporting (ePCR) software. ePCR, ambulance, and medical reporting solutions, and similar technologies are changing the way EMS providers are able to respond better and ensure success in helping save people’s lives.
Here are some of the benefits of a standard ePCR system that can make your organization function better and deliver more efficient emergency medical services:
1. Patient Information at Your Fingertips
A key feature of ePCR software is its portability and immediate availability in any emergency situation. It does away with cumbersome physical forms and paperwork by leveraging mobile and cloud technologies, where information about a patient is inputted and referenced on a tablet or portable communication device that is connected to the internet.
Files are then stored on the cloud where they are safe and protected and then made available to anyone who is authorized to access them. The power of technology is harnessed for more efficient patient care and management, which is especially useful during medical emergencies that can happen anywhere and at any time. Information management should be readily available and adaptable as well.
2. Complete and Customized Data
EMS forms, documents, reports, and other templates can be customized for specific organizations or protocols, especially regarding the usual patient care processes in an emergency situation. It even extends beyond the emergency site to post-emergency administrative work such as billing and invoicing.
The software can also be designed to help alert the user for data fields that need to be filled in or those that cannot be left blank. This is extremely helpful in capturing vital information about the patient so that complete and appropriate medical attention can be given at the hospital.
3. Standardized Information
Because patient information is organized and presented in a standardized manner, EMS professionals gain a complete overview of the information at hand, and the organization also benefits from smoother and more seamless responses to emergency situations.
The ePCR software ultimately helps align all healthcare professionals involved and speak a common language in order to diagnose and treat the patient better. This is especially important upon turnover of the patient to the hospital, where information from the emergency scene needs to be captured and relayed accurately.
4. Reliable and Accessible Patient History
Most importantly, ePCR software allows patient history to be collected and organized over time. This is for the benefit of the individual in case of additional medical emergencies in the future or for continuing medical care.
Doctors are able to piece information together with an overview of the patient’s overall medical history, and this increases the chances of the patient’s recovery from the medical emergency. The information can easily be interfaced with other points of access and references such as hospitals or doctor’s offices.
5. Organizational Analytics
Using the right ePCR software not only benefits patients but also the EMS organization itself as it can help provide insight and analysis on the emergency procedures and processes that are being carried out. EMS management can gain an overview over a network of agencies in different locations, for instance, and monitor real-time activities to manage operations more efficiently.
The information is also useful in developing training, protocols, and benchmarks in terms of performance goals and quality assurance objectives. ePCR software is a great tool to improve processes and to contribute to the bottom line of EMS organizations.
Time used to be when emergency medical services were executed with a lot of physical documentation and organizational protocols involved. Over time, EMS has evolved to become more responsive, adaptive, and efficient through the help of technology such as ePCR software. While automation such as this requires an investment in the upgrade and improvement of an EMS organization’s systems, it is worthwhile indeed given the long-term benefits that both patients and workers enjoy.
The key for a more efficient EMS organization is to partner with the right ePCR software provider that will be suitable for their needs and situation. Reputation and track record are key indicators in evaluating a provider. It pays to also have the ePCR software integrate with other core EMS modules, such as CAD, scheduling, and other parts of EMS operations. A good vendor will always be able to propose the proper ePCR solution at a sensible price point that will truly equip and empower the EMS organization to do its job better.